

May 29, 2025
12:00 pm - 1:00 pm
May 29, 2025
12:00 pm - 1:00 pm
Event Questions?
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WORKPLACE DRAMA COSTS MONEY!
We’ve all seen it — tension between team members, passive-aggressive emails, side conversations that derail productivity. Workplace drama might seem like a nuisance, but it’s a costly drain on your business.
Join SCORE SE Mass for the “Workplace Drama Can Cost Money” Webinar.
Thursday, May 29 from 12:00 to 1:00pm
✅ A clear understanding of how poor communication and unresolved conflict impact your company financially
✅ The top soft skills every leader needs to reduce drama and boost team effectiveness
✅ Real-world techniques for receiving feedback, setting expectations, and building trust
✅ Insights into emotional intelligence and how to model the behavior you want to see
✅ Build confidence to address issues before they snowball into costly disruptions
✅ Clarity on how to create a culture of accountability and respect
✅ A renewed sense of leadership purpose — not just to manage work, but to inspire people
Presenter – Kim Laughlin
Kim Laughlin, founder of Cultural Apex Coaching, is a dynamic transformational coach and former Director of HR who has spent over a decade helping organizations redefine leadership and workplace culture. Celebrating 12 years in business, Kim has guided countless companies across various industries in creating thriving, high-performing teams. A sought-after speaker, she brings unparalleled expertise in leadership communication, trust-building, and team dynamics—key elements in today’s fast-paced business world. With a passion for reshaping the way leaders engage with their teams; Kim empowers audiences to cultivate cultures of success where both leaders and employees look forward to Mondays.